An Asian woman with a focused expression sitting at an office desk and working on her laptop. She is wearing a light blue striped button-down shirt, with her right hand typing and her left hand resting under her chin in deep thought. In the background, a male colleague wearing glasses and a dark suit jacket is also typing on his laptop at his desk. Coffee cups and office supplies are visible on both desks.
An Asian woman with a focused expression sitting at an office desk and working on her laptop. She is wearing a light blue striped button-down shirt, with her right hand typing and her left hand resting under her chin in deep thought. In the background, a male colleague wearing glasses and a dark suit jacket is also typing on his laptop at his desk. Coffee cups and office supplies are visible on both desks.
An Asian woman with a focused expression sitting at an office desk and working on her laptop. She is wearing a light blue striped button-down shirt, with her right hand typing and her left hand resting under her chin in deep thought. In the background, a male colleague wearing glasses and a dark suit jacket is also typing on his laptop at his desk. Coffee cups and office supplies are visible on both desks.

Terms of Service

Last Updated: June 26th, 2026

Return to Homepage

These Terms of Service ("Terms") govern your access to and use of InTheWork's website, applications, and services (collectively, the "Service"), operated by InTheWork Co. ("InTheWork," "we," "us," or "our").

By creating an account or using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization, and "you" refers to both you and that organization.


1. The Service

InTheWork provides an AI-native workspace combining chat, video conferencing, task management, and HR tools, including AI-powered features such as meeting transcription, thread-to-task conversion, AI Co-Pilot, and automated reporting.

We may modify, suspend, or discontinue any part of the Service at any time, with reasonable notice where the change is material.


2. Accounts

  • You must provide accurate registration information and keep your credentials secure.

  • You are responsible for all activity that occurs under your account.

  • Workspace administrators are responsible for managing user access and permissions within their organization's workspace.

  • You must notify us promptly of any unauthorized use of your account.


3. Subscription Plans & Billing

  • InTheWork offers Starter (free), Team, and Business plans, as described on our [Pricing page].

  • Paid plans are billed monthly or annually, in advance, on a per-user basis.

  • Fees are non-refundable except as required by law or as explicitly stated in these Terms.

  • We may change pricing with at least 30 days' notice before your next billing cycle.

  • Failure to pay may result in suspension or downgrade of your account.


4. Free Trials

Team and Business plans may be offered with a free trial period (e.g., 14 days). At the end of the trial, your plan will automatically convert to a paid subscription unless you cancel before the trial ends, where payment information was provided at signup.


5. Your Content

  • You retain ownership of all content you upload, create, or generate through the Service ("Your Content"), including messages, files, tasks, and HR records.

  • You grant InTheWork a limited license to host, process, transmit, and display Your Content solely to provide and improve the Service, including powering AI features within your workspace.

  • You are responsible for ensuring you have the necessary rights to upload and share Your Content, and for compliance with applicable law regarding any personal data of third parties (e.g., employees) you input into the Service.


6. AI Features

  • AI-generated outputs (transcripts, task suggestions, summaries, recommendations) are provided for productivity purposes and may contain inaccuracies. You are responsible for reviewing AI-generated content before relying on it for business-critical decisions.

  • AI features process Your Content within your organization's workspace boundary and are not used to train models shared across other customers, as described in our [Privacy Policy].


7. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law.

  • Upload malicious code, attempt to breach security, or interfere with the Service's operation.

  • Reverse-engineer, decompile, or attempt to extract the source code of the Service.

  • Use the Service to harass, abuse, or harm another person.

  • Resell or sublicense access to the Service without our written consent.

We may suspend or terminate accounts that violate this section.


8. Third-Party Integrations

The Service may integrate with third-party tools (e.g., Google Drive, GitHub, Mailchimp). Your use of such integrations is subject to the third party's own terms and privacy policies. We are not responsible for the practices of third-party services.


9. Intellectual Property

The Service, including its software, design, and trademarks, is owned by InTheWork and protected by intellectual property laws. These Terms do not grant you any rights to InTheWork's intellectual property except the limited right to use the Service as permitted herein.


10. Termination

  • You may cancel your subscription at any time through your account settings.

  • We may suspend or terminate your access for breach of these Terms, non-payment, or as needed to comply with law.

  • Upon termination, your right to use the Service ceases. Data export and retention are handled per our [Privacy Policy].


11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI-GENERATED OUTPUTS WILL BE ACCURATE OR COMPLETE.


12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INTHEWORK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR BUSINESS, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.


13. Indemnification

You agree to indemnify and hold InTheWork harmless from any claims, damages, or expenses arising from Your Content, your violation of these Terms, or your violation of applicable law.


14. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws principles. Any disputes shall be resolved exclusively in the state or federal courts located in Delaware, or via binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.


15. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via email or in-app notice at least 30 days before taking effect. Continued use after changes take effect constitutes acceptance.


16. Contact Us

InTheWork Co.
000 Dien Bien Phu, Tra Vinh District, Ho Chi Minh City, Vietnam
Email: legal@inthework-sample.com

Create a free website with Framer, the website builder loved by startups, designers and agencies.